Last Revised 06-07-2009
Kepak Convenience Foods has created this privacy policy for www.bigals.ie (the "Site") in order to demonstrate its firm commitment to privacy. The following discloses The Big Al’s information gathering and dissemination practices for the information collected through this Site. We encourage you to read this Policy before using this Site. Your use of this Site signifies that you agree with all terms of this Policy, so please do not use this Site if you disagree with any part of this Policy.
PRIVACY STATEMENT
I. KEPAK CONVENIENCE FOODS COLLECTION AND USE OF INFORMATION
A. Personally Identifiable Information
We will collect personally identifiable information about you, such as your name, postal address, telephone and mobile numbers, e-mail address, when you provide it to us while on this Site such as when you enter a competition, sign up for newsletters, participate in a survey, contact customer service or otherwise interact with this website. Your personally identifiable information may be used by us for all legal purposes, which may include, but are not limited to, responding to your requests, processing your transactions, for administrative purposes such as conducting contests, tracking which parts of the Site are of interest to you, processing prizes. Your personal information will not be shared with Kepak Convenience Foods subsidiaries or Third Party entities ("Third Party Entities"). We may use your personally identifiable information for internal business purposes, such as optimising site experiences and analysing and managing our businesses. You may opt-in to receive certain future information or communications (see the Opt-In/Choice section below).
Note Regarding Use of this Site by Children
This Site is not directed at children and we request that children do not provide personally identifiable information through the Site.
B. Demographic Information
We may also collect demographic data, such as your date of birth, gender and county. Demographic data may be used to tailor your experience at this Site, such as showing you content including special events and advertising that you might be interested in, and displaying the content according to your county.
On occasion, aggregate information that does not identify any particular user may be compiled and shared with subsidiaries and affiliates of Kepak Convenience Foods, strategic partners, merchants and advertisers.
C. Passive Collection of Non-Personal Information
This Site often requires the use of encrypted or non-encrypted cookies. Cookies are data that a web server transfers to an individual's computer for record keeping purposes. Cookies are an industry standard used by most websites and help facilitate users' ongoing access to and use of a particular website, for example by providing information used to deliver content specific to your interests and for other purposes, such as security and other account administrative functions, and which may track personal identifying information.
Cookies do not cause damage to your computer systems or files, and only the website that transferred a particular cookie to you can read, modify or delete such cookie. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookies or to be given the choice of declining or accepting the transfer of particular cookies to your computer. Please refer to your browser instructions or help screen to learn more about these functions. You should note, however, that declining cookies may make it difficult or impossible for you to use portions of the Site.
Some uses of cookies in connection with the Site may be under the control of Third Party entities that the company retains for the management of certain programs and fulfillment of specific visitor/customer requests. The company requires these entities to confine their use of cookies to the uses permitted by this Policy, but the company cannot be responsible for Third Party uses of cookies.
The Site may use so-called "pixel tags", "web beacons", "clear GIFs" or similar means (collectively, "Pixel Tags") to compile aggregate statistics about Site usage and response rates. Pixel Tags allow us to count users who have visited certain pages of the Site, to deliver branded services and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Pixel Tags can tell the sender whether and when the email has been opened.
Kepak Convenience Foods also collects "referrers" information, IP addresses and various environmental variables.
• A "referrer" is information the web browser passes along to our web servers that references the URL from which you came.
• The "IP address" is a number used by computers on the network to identify your computer so that data can be transmitted to you.
• "Environmental variables" include, among other things, the domain from which you access the Internet, the time you accessed this site, type of web browsers and operating system or platform used, the Internet address of the website you left to visit this Site, the names of the pages you visit while at this Site and the Internet address of the website you then visit.
This information is collected for Kepak Convenience Foods internal use such as to enhance website security, to detect broad demographic trends, to assist Kepak Convenience Foods in providing content tailored to your interests and to otherwise enhance your experience on this Site. This information may also be shared with Third Parties on an aggregate and non-personally identifiable basis.
II. DISCLOSURE OF INFORMATION TO THIRD PARTIES
Kepak Convenience Foods will not share personally identifiable information, including information that you provide on the Site, with Third Parties as described below.
Strategic Partners
From time to time we may enter into a special relationship with another company that is not owned by or subsidiary of Kepak Convenience Foods to provide additional features on this Site. These special relationships may include business partners, sponsors and co-branded sites (referred to here as "co-branded pages"). Any information, including personally identifiable information that you provide on one of these co-branded pages, will be shared with these Third Party partners. By participating in activities or providing your information on these co-branded pages, you also consent to our providing your personally identifiable information to those Third Parties. Since these Third Parties will use your information in accordance with their own privacy practices, you should check their websites for information regarding their privacy policies.
Service Providers
We may use Third Party service providers to help us operate our business and this Site or administer activities on our behalf, such as sending emails, order fulfillment and competition administration. We may share your information with these Third Parties for those limited purposes, however it will not be shared with any Third Parties outside of our Service Providers. For instance, if you participate in a competition, game or loyalty program resulting in a prize or award, we will share personally identifiable information about you with our games and merchandise fulfillment and management agencies.
Other Disclosures
Personally identifiable information of any individual user may be shared with other companies outside Kepak Convenience Foods: (i) as permitted by law, (ii) in the event of a transfer of ownership, assets or a bankruptcy of Kepak Convenience Foods, (iii) where we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process, or (iv) to protect the interests or safety of Kepak Convenience Foods or other visitors to this Site.
Competitions, Contests etc.
We may operate competitions, contests, raffles and similar promotions through the Site that require online registration. We typically ask you for certain personally identifiable information when you enter and, if applicable, win a competition, contest, raffle or similar promotion. We may ask for pictures or videos. They must be genuine and users will take responsibility for its copyright usage. We will ask for permission to publish and use pictures and videos sent by users. We may share this personally identifiable information with Third Party sponsors of such competitions, contests, raffles and promotions (irrespective of whether it is hosted by us), or otherwise in accordance with the rules applicable to such competitions, contest, raffle or promotion. You should carefully review the rules of each competition, contest, raffle and promotion in which you participate through the Site, as they may contain additional important information about Kepak Convenience Foods or a sponsor’s use of your personally identifiable information. Insofar as the terms and conditions of such rules concerning the treatment of your personally identifiable information conflict with this Privacy Statement, the terms and conditions of such rules shall control.
III. LINKS AND THIRD PARTIES' PRIVACY PRACTICES
This Site may contain links to other sites that are not operated by Kepak Convenience Foods. KEPAK CONVENIENCE FOODS IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF SUCH OTHER WEBSITES, INCLUDING WEBSITES OPERATED BY THIRD PARTY ENTITIES. We provide such links only as a convenience and the inclusion of a link on the site does not imply endorsement of the linked site by Kepak Convenience Foods. If you provide any personally identifiable information through any such Third Party website, your transaction will occur on such Third Party website (and not on this site) and the personally identifiable information you provide will be collected by and controlled by the privacy policy of that Third Party. Kepak Convenience Foods recommends that you review the privacy policy of Third Party websites arrived at from links on this Site.
IV. SECURITY
Kepak Convenience Foods employs security measures consistent with standard industry practice to help protect against public access to personally identifiable and account activity information collected on and used by Kepak Convenience Foods at this Site. For instance, access to our databases with personally identifiable information is logged for security purposes and access is limited to key personnel. Personally identifiable information and account activity are also protected through the use of user names and passwords. In order to help maintain the security of your information, you should protect the confidentiality of your user name and password.
V. OPT-IN/CHOICE
This Site may provide you with the opportunity to opt-in to receive marketing communications from Kepak Convenience Foods. If you do not opt-in, Kepak Convenience Foods will not send you its promotional offers. However, regardless of your opt-in preferences, Kepak Convenience Foods may still at times need to send program e-mails for administrative reasons.
Kepak Convenience Foods also gives you convenient methods for removing your information from our database so as not to receive future communications or to close your account:
• You may email Kepak Convenience Foods at: info@bigals.ie
• You may click on “unsubscribe” button on the bottom of the newsletter
Or you may send mail to the following postal address:
Kepak Convenience Foods
Big Al’s,
PO Box 1157,
Crumlin,
Dublin 12.
Please note requests may not be effective immediately. We will endeavor to comply with your request as soon as reasonably possible. Note that despite any request for removal of or change to personally identifiable information, we may need to retain certain information for recordkeeping purposes and there may also be residual information that will remain within our databases and other records, which will not be removed or changed. We also reserve the right, from time to time, to re-contact former users of the site for important administrative purposes. Finally, we are not responsible for informing Third Parties (including without limitation our Third Party service providers or strategic partners) with whom we have already shared your personally identifiable information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
VI. UPDATES TO THIS PRIVACY POLICY
Kepak Convenience Foods reserves the right to make changes in this Privacy Policy. In the event that Kepak Convenience Foods makes a material change to this Privacy Policy, it will be posted here. We encourage you to check this page regularly since your continued use of this site following any changes to this Privacy Policy will be deemed to constitute your acceptance of such change. In the event that Kepak Convenience Foods makes a material change to this Privacy Policy, a notice will be posted regarding such a change.
VII. GOVERNING LAW
This Privacy Policy is governed by the laws of the Ireland, without regard to its choice of law provisions.
VIII. CONTACTING KEPAK CONVENIENCE FOODS
If you have any questions about this Privacy Policy or the practices of this Site, you may contact:
Big Al’s,
PO Box 1157,
Crumlin,
Dublin 12.
Customer Careline
Republic of Ireland: 1850 760067
Northern Ireland: 0800 760067
Email: info@bigals.ie